I’m a Doctor,

I need to refer my patient FAQ

If you would like your patient to see one of our Sexual Health Physicians Dr Graham Neilsen, Dr Fabiola Martin or our Social Worker Jane Meakin, below you will find some questions and answers we are commonly asked on the topic.

If your question is not listed below, please feel free to give our reception team a call on 07 3857 1222 and they will be only too happy to assist.


General Questions

Common reasons for referral

Examples of commonly referred conditions include:

  • HIV management and testing.
  • Management of other sexually transmitted infections (STI’s) including Chlamydia, Gonorrhoea, Syphilis and Hepatitis C.
  • Long-term management of sexual dysfunction.
  • Contraception,
  • Menopause,
  • Osteoporosis,
  • Cervical screening,
  • Breast checks,
  • Vaginismus,
  • Vulvodynia
  • Initiation of testosterone PBS Authority prescribing for men with androgen deficiency.
  • Gender-affirming treatment for transgender patients or patients who identify as gender diverse.
Common outcomes sought by patients

Both Graham and Fabiola are happy to

  • assess transgender patients;
  • make recommendations for hormone treatment;
  • suggest options for surgical and other support services;
  • and offer a shared-care model with support for GPs.
Referral content & what to include

Your referral should include the following:

  • Date of referral.
  • Reason for referral.
  • Length of referral especially if Indefinite.
  • Patient demographics
    • Name
    • Address
    • Phone number
    • DOB
    • Medicare details
  • Relevant clinical information about the patient’s condition for investigation, opinion, treatment & management
  • Referring practitioner details
    • Name
    • Practice address
    • Contact details
    • Provider number
    • Signature

Please forward all referrals directly to Dr Graham Neilsen or Dr Fabiola Martin using Medical Objects or via a secure messaging system.  Alternatively, our fax number is: 07 3857 2333.  We do not use email for patient related material including receiving referrals.  We also suggest giving a copy of the referral to your patient to bring to their first appointment.

Referral validity, length and start date

Referrals will typically be valid for:

  • GP referrals 12 month.
  • Specialist referrals 3 months.

Some patients may require an indefinite referral for long term management.  If your patient requires indefinite referral please state this on your referral.  Once you have made the referral, please ask your patient to make an appointment.

When does my referral start?

A referral starts from the date a Specialist first attends the patient, not the date issued.

For more information on this please view

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